CANCEL_NOT_ALLOWED

When it happens

The rider has already set off for the pickup. A delivery can be cancelled while its cancellable field is true.

How to fix it

1. Check cancellable before offering a cancel button.
2. To stop a delivery in progress, contact Reeds support with the delivery id.

Read more: Cancellations

Example response

{
  "status": "failed",
  "error": {
    "code": "CANCEL_NOT_ALLOWED",
    "message": "The rider has set off for the pickup, so this delivery can no longer be cancelled.",
    "doc_url": "https://developer.getreeds.co/errors/CANCEL_NOT_ALLOWED"
  }
}